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Terms & Conditions


Please read through the terms and conditions below to ensure an enjoyable shopping experience. By purchasing from Smile Sunday, you have agreed to abide to these terms and conditions.

General
We may update or change these terms and conditions from time to time. Kindly check this page periodically for any changes to the terms and condtions.  Your continued use of the website constitutes the acceptance to follow and be bound by the terms and conditions as changed. 

Orders
a. Kindly ensure that the correct item has been added before checking out. Do also check your model number of your apple products correctly. We are unable to make changes to the order once payment has been made and will not be liable in the event that the wrong size or model is selected.
b. We reserve the right to accept or reject any orders.

Products
a. The true colour of the actual product may differ slightly from the pictures due to studio lighting conditions and variance in screen calibration. As such, it is not considered a defect and no exchange will be allowed.
b. Measurement may differ by 1-2 cm as it is mass produced. In such cases, it will not be eligible for exchange or return.
c. Print placement on the laptop sleeve may vary unless otherwise stated.

Preorders
a. Estimated waiting time for each preorder item is stated under description of individual items. Please join only if you are comfortable with the waiting time.
b. We apologise that there may be a slight delay in preorders due to unforeseen circumstances such as lack of fabric and delayed shipment.
c. If other instock item(s) are placed in the same order, your parcel will only be sent out after the preorder item has arrived. Should you wish to split the delivery to mail out instock item(s) first, kindly split the orders.

Payment
a. Modes of Payment: Visa, Mastercard, American Express
b. All prices are stated in Singapore dollars and payment will be charged in Singapore dollars.

Discount Codes / Vouchers
a. Discount code is non-extendable and non-stackable.
b. Discount code has to be applied before checking out. There will be no refund made if discount code is not applied at the point of purchase.
c. Discount vouchers have to be used in one transaction. Any unused value will not be refunded.

Shipping
a. For local delivery, we offer normal mail and standard courier. Normal mail will take around 2-5 working days and standard courier will take around 1-3 working days.
b. Please ensure that the delivery address provided is accurate. Incomplete or wrong address provided will be chargeable for redelivery.
c. All orders (excluding preorders) will be shipped out within 1-3 working days upon payment verification.

Returns
a. All orders are not valid for exchange, return or cancellation

Defective/wrong items sent
Please accept our sincere apologies and kindly drop us an email at hello@smilesunday.co within 3 working days together with snapshots of the defect clearly
a. In such cases, if there is a replacement product available, it will be sent out. If the product is unfortunately sold out, a store credit will be issued. Kindly note that there is strictly no cash refund.
b. Any Smile Sunday products purchased from a third party or other platforms will not be processed for return.